Returns & Exchanges

At MONTSAND, we strive for perfection in every garment; however, if you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery. All items must be in their original condition, unworn and with all tags attached, to ensure a seamless processing of your request.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

4

Refund Processing

Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing